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受3D辣招影響，迷你倉住宅交投一落千丈，銀行缺乏足夠成交參考，近月估價逐步遞減，個別大型屋苑全年估價出現倒退。將軍澳新都城有低層單位最新估價約513萬元，按年下跌3.2%。多個大型屋苑估價均呈跌勢。（資料圖片）近期銀行估價取態回落，令部分大型屋苑單位全年估價倒退，�生（00011）網上估價資料顯示，上述新都城低層戶，去年底估價約530萬元，而今年高位曾錄約573萬元。不過近期銀行慢慢調減估價，上址估價不經不覺跌至約513萬元，不僅從年內高位回落10.5%，全年更「倒跌」約3.2%。大型屋苑單位估價倒退另據�豐網上估價資料，鴨�洲海self storage半島低層戶最新估價約536萬元，對比去年十二月約545萬元，下跌約1.7%。至於荔枝角美孚新�及茶果嶺麗港城，同時有高層戶估價按年分別減約1.3%及1.2%，最新錄約770萬及489萬元。康怡迎濤灣低市價沽近期市場減價成風，中原楊文傑稱，�魚涌康怡花園R座高層10室，建築/實用面積約583/466方呎，劈價30萬元後，售578萬元，低市價3%，實用呎價約12,403元。另美聯徐永成稱，馬鞍山迎濤灣A座中層E室減價15萬元後，售415萬元，低市價3%。港置郭偉�稱，大角咀港灣豪庭1座低層B室減價13.2萬元後，售436.8萬元。迷利倉

【記者王世明/基隆報導】再過幾天，迷你倉尖沙咀黃色小鴨就要游進基隆港，所有準備工作進入倒數計時，基隆市政府及五家國道客運業者，於昨(十二)日上午在基隆港東岸碼頭聯合召開記者會，除公布黃色小鴨展期客運加開班次計畫外，超級卡哇伊小鴨彩繪巴士也公開亮相；同時也呼籲民眾多利用大眾運輸系統，才能快快樂樂到基隆看小鴨，高高興興的回到家。市府交旅處副處長王英哲表示，由於小鴨會在基隆與台灣民眾渡過耶誕節、跨年與農曆春節三大重要節日，基隆也將首次挑戰六百萬人次的超高交通輸運量，堪稱基隆客運史上最重要的一次輸運計畫，對腹地不大的基隆市來說，是最大的考驗，黃色小鴨五十天的展期，希望國道客運業者及基隆人，能共同來克服這次的考驗，也希望造訪民眾能用更體貼的心來看待這次基隆黃色小鴨活動。主辦單位表示，國道客運配合疏運，除了每日固定承載通勤人數，加上展期加開客運班次，總計每天能承載三萬名以上遊客；各家巴士mini storage者也推出超萌黃色小鴨巴士車體彩繪來吸引民眾，一上車就能看到車裡車外都是萌翻的小鴨系列圖案，車頭的LED燈顯示器及車背的可愛小鴨造型，包括基隆客運、福和客運、首都客運、大都會客運，都規劃設計了不同的小鴨巴士，超級卡哇伊。客運業者指出，國光客運台北西站到基隆將發出三百三十車次、台北中崙到基隆則有二百六十車次，每十五分鐘就發車、二分鐘加開一班，並視狀況調整班次。首都客運「1573台北美麗華-基隆」國道客運路線，為了輸運賞小鴨人潮，會視乘客狀況，加密發車班次，尖峰時段約三到五分鐘一班車，從台北捷運劍南路站，經過內科直達會場，還有發行黃色小鴨紀念票。基隆客運將增開由捷運劍潭站開往基隆的輸運專車，平日增開五十車次、假日則增開七十車次。福和客運所屬「1550台北-基隆」和「1551新店-基隆」，也將視乘客情況加開班次。經營基隆大武崙到捷運南港展覽館路線的大都會客運也將視客況加班。迷你倉

新京報訊 （記者金彧）部分股份制銀行大批量開設的社區銀行面臨整頓。銀監會日前已向各地銀監局和城市商業銀行下發《中國銀監會辦公廳關於中小商業銀行設立社區支行、小微支行有關事項的通知》稱，儲存倉未取得金融許可證的社區銀行，應轉為自助銀行或終止營業。分析稱，此舉使部分銀行今年開張的大量社區銀行面臨轉型或停業風險。十余家銀行低調試水社區銀行今年以來，華夏、興業、中信、浦發、平安、廣發、民生、光大、北京農商銀行等10余家銀行進行了不同形式的“社區銀行”試點，其中，廣發銀行是24小時自助銀行，北京銀行開通“直銷銀行”。大多數試水社區銀行都沒有進行高調的宣傳。據一位業內人士透露，不宣傳是因為內部對這個戰略還存在爭議，怕項目被叫停。國慶過後，展覽路三塔社區20號樓臨街的一套不足50平方米的三居室，被改成了民生銀行的社區銀行。其中一間擺放了存取款一體機、拉卡拉POS機、181“菜籃子便民服務平台”和維洛卡的終端機。第二間屋子正中是一台兒童“搖搖車”，靠牆擺放了兩台手機銀行體驗機。第三間的牆壁上貼滿了卡通圖畫，地面上有地毯和玩具。10月31日，北京農商銀行設在亦莊的社區銀行開業，並稱是北京首家社區銀行。昨日，北京農商銀行相關負責人稱，之所以是北京首家社區銀行，因為這是首家獲得北京市銀監局頒發牌照的社區銀行。“自助+咨詢”模式被叫停這份名為《中國銀監會辦公廳關於中小商業銀行設立社區支行、小微支行有關事項的通知》的277號文規定，社區銀行分“有人”和“無人”兩種模式。其中“有人”社區銀行必須持牌，“無人”則必須24小時自助，不存在中間形態。某涉足社區銀行的商業銀行內部人士對新京報記者表示，上述規定意味著“自助+咨詢”的“有人”模式將被叫停，受影響最大的是民生銀行。目前，民生銀行已經在全國範圍內鋪開上千家“自助+咨詢”的“金融便民店”，未來將面臨轉型或停業。文件還規定，社區支行是非現金網點，其工作人員必須為銀行的正式員工。這相當于叫停了民生銀行通過派遣制員工迅速補充小迷你倉最平金融隊伍的做法，也意味著此類網點在全國範圍內大批量推進已無可能性。■ 鏈接民生銀行目標年底前開設3000家金融便利店民生銀行的提法是“小區金融服務店”，目標是要形成小區1.5公里半徑範圍內的便利式服務網絡。據悉，民生銀行計劃開設一萬家金融便利店，今年底的目標是3000家。此外，光大銀行計劃今年推出200家以上的社區銀行。（金彧）■ 分析分析稱有銀行變相增開網點昨日，銀監會前副主席蔡鄂生對新京報記者表示，銀監會始終支持社區銀行的發展，只是為了安全起見，不能讓社區銀行任意布點。當前的信任基礎尚不健全，因此，只要是“有人”的社區銀行，就要按照分行的條件去審批，但會適當放寬條件，允許批量設置。中央財經大學中國銀行業研究中心主任郭田勇表示，社區銀行服務小微企業與社區居民，是發展普惠金融的重要途徑，也代表銀行業未來戰略轉型的方向。前一段時間，監管層高度寬容，只要商業銀行向銀監局報備，就可以獲批，導致一下子全國湧現上千家社區銀行。但是，社區銀行近期出現了異化與偏差，有的銀行利用社區銀行牌照變相增開支行或網點，這偏離了社區銀行的最初定位。“這次銀監會統一發文整治社區銀行，是為了統一規範”。郭田勇稱，那些未獲得金融牌照的“有人”社區銀行要重新報備與審批，未來新增的“有人”社區銀行，也要將材料上報相關銀監局審批。瑞盛投資分析師認為，社區銀行是佔領市場的重要手段，只是作為商業銀行的某種延伸，還不是實質意義的創新。並且社區銀行盈利點尚不清晰，國外的商業銀行有哪家商業銀行因為社區銀行而盈利了呢？她認為，社區銀行目前還存在諸多問題和隱患，比如在客戶信息保密、安防、員工錄用等方面均存在漏洞。對於銀監會整頓社區銀行的消息，民生銀行新聞處負責人昨日表示，目前不知情，要問業務部門。記者瞭解到，目前民生銀行正在積極商定社區銀行的轉型與後續工作，資質較好的小區網點有可能獲得正式許可持牌開業。（金彧）12月3日，北京豐台區萬年花城小區，新添的民生銀行便民網點。新京報記者 王叔坤 攝迷你倉

NEW YORK, Dec.迷你倉 12, 2013 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:APAC Smart Homes Market by Products (Security, Access, Lighting, Entertainment, Energy Management Systems, HVAC, Ballast & Battery Pack), Services (Installation & Repair, Renovation & Customization) & Country - Analysis & Forecast (2013 - 2020).reportlinker.com/p01921860/APAC-Smart-Homes-Market-by-Products-Security-Access-Lighting-Entertainment-Energy-Management-Systems-HVAC-Ballast--Battery-Pack-Services-Installation--Repair-Renovation--Customization--Country---Analysis--Forecast-2013---2020.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Home_Building_and_ImprovementSmart homes have been introduced with a view to save energy, and at the same time, make life easier and luxurious. Smart homes include automated devices which can be handled remotely; for example, the lights and washing machine can be switched ON or OFF from a remote location. The owner can keep a check on visitors and, thus, safeguard the home. In the current APAC smart homes market, a lot of developments and regulatory initiatives are taking place with regards to the same.The growth of the APAC smart homes market in the coming years is expected to have a stable growth, with the revenue growth estimated to reach $9.23 billion by 2020, at an estimated CAGR of 16.73% from 2013 to 2020. The APAC region accounted for 19% of the global smarty homes market revenue in 2012. The major players in the APAC smart homes market operating through their subsidiaries spread across the region, include; Siemens AG (Germany), Schneider Electric S.A. (France), ABB Ltd. (Switzerland), Ingersoll-Rand PLC (Ireland), Tyco International Ltd. (Switzerland), Emerson Electric Co. (U.S.), Legrand S.A. (France), Crestron Electronics, Inc. (U.S.) , Lutron Electronics, Inc. (U.S.), Honeywell International, Inc. (US), Samsung SNS Co. Ltd. (South Korea) and more.The major drivers for the smart homes market include energy saving, increasing ageing population, regulatory initiatives by governments, and more. The introduction of smart meters to conserve energy is another growth opportunity for the smart homes market. Also, the smart electronic devices such as washing machine, refrigerators, air-conditioner, vacuum cleaner, smart TV, and the likes are going to drive the market. Moreover, major restraints like lack of standardization and high initial costs and their impact analysis are also covered under this report.The report covers the market with products, services, and country of the APAC smart homes; it provides detailed analysis of the current market scenario and the estimation till the year 2020. The security control and lighting control systems are driving the APAC smart homes market. The market is already progressing well in the countries such as China, Singapore and others market which includes Thailand, Vietnam, Malaysia and Indonesia, and is expected to grow well even in the other parts of APAC regions such as Japan, South Korea and India nations due to the regulatory initiatives from the governments and the increased consumer interest in managing energy consumption.This report describes the value chain for APAC smart homes market by considering all the major stakeholders in the market and their role analysis. The report also provides a detailed scrutiny of the Porter's five force analysis for the market. All the five major factors in these markets have been quantified using the internal key parameters governing each of them.China, currently, leads the market share for APAC smart homes as this region has the maximum adoption. South East Asia countries from Others market are the emerging market for smart homes and are poised for the highest growth rate amongst all the countries followed by China growing at a CAGR of 17.50% from 2013-2020. It is estimated that the others market will increase at a CAGR of 19.13% from 2013 to 2020.This report covers recent developments in the smart homes industry, such as; Honeywell International, Inc. announced an agreement to acquire Saia-Burgess Controls, a leading provider of intelligent building controls, from Hong Kong-based Johnson Electric in 2012, Legrand S.A. Acquired Numeric UPS, a market leader in India's low- and medium-power UPS in 2012.Several other recent developments and updated information about acquisitions, mergers, and new product launches and agreements conducted recently are also discussed in the report.This report profiles companies that are the major players, and active in this market. The report provides the competitive landscape of the players, which covers the key growth strategies followed by all the major players.Scope of the report: This research report categorizes the APAC smart homes market on the basis of the smart home products being used in combinations for different needs such as security, comfort, entertainment, medical care, and communication. The services consist of installation & repair and customization & renovation. The report also provides detailed country wise market value analysis, forecast revenue, market modeling, and evaluating trends in the market.On the basis of products of smart homes: The smart homes market is segmented by products into eight categories, namely security control, access controls, lighting control, entertainment systems, energy management systems, home health care systems, HVAC control and others. These categories are further divided by the different smart homes products under them.On the basis of services: The different services of smart homes market are segmented by installation & repair and customization & renovation. These services are deployed in different products offered as per the need and requirement of a home owner.On the basis of technologies: Smart homes deploy technologies which are segmented into network technologies, protocols/standards, and wireless technologies. The network technologies include GSM/HSPA, CDMA, and LTE networks which provide communication services along with the smart home products. The standards & protocols include Digital Addressable Lighting Interface (DALI), NEMA protocols, Digital Multiplexer (DMX), LonWorks, KNX, HomePlug, HomePNA, CEBus, X10, INSTEON, and Universal Powerline Bus (UPB). The wireless technologies cover Zigbee, Z-Wave, Wi-Fi network, EnOcean, Bluetooth and infrared.On the basis of Country: China, Japan, South Korea, India and others are collectively covered in the APAC smart homes market on the basis of the country.Each section will cover the market data; and information with regards to the market drivers, trends and opportunities, key players, and competitive outlook. This report also makes ways for market tables to cover the sub-segments and micro-markets. In addition, it profiles 16 companies covering all the sub-segments such as 'overview', 'products & services', 'Financials', 'strategy', and 'developments'.The smart homes market has grown considerably due to technology developments. The information technology revolution which facilitated integration and centralized control has also boosted the smart homes market. With such innovations, features such as lighting, HVAC, security, and entertainment can be accessed with a single remote control, mobile phone or via the Internet.The report covers the APAC smart homes market segmented on the basis of products, services, and geography. The products segment comprises security & access controls, lighting controls, HVAC systems, energy management systems, entertainment systems, home health systems, smart appliances, and more. The services segment consists of installation & maintenance, and renovation & customization. The installation & maintenance involves setting up a system for a smart home and maintaining it in order to make the system more reliable and secure to operate. The renovation & customization includes remodeling the home with automated smart home systems according to the individuals' requirement. The country-wise split analysis, covers China, India, Japan, South Korea and Others market which includes South East Asian countries such as Vietnam, Thailand, Indonesia, Malaysia and so on.The major drivers for the APAC smart homes market are energy conservation and lifestyle solutions, initiatives by the government agencies and increasing ageing population. There are lot of opportunities such as large homes and commercial segments for the existing players as well as for the new entrants to bring innovations in the existing products, thereby maintaining high performance and reliability in the APAC smart homes markets.Some of the key players in this market include Siemens AG (Germany), Schneider Electric S.A. (France), ABB Ltd. (Switzerland), Ingersoll-Rand PLC (Ireland), Tyco International Ltd. (Switzerland), Emerson Electric Co. (U.S.), Legrand S.A. (France), Crestron Electronics, Inc. (U.S.) , Lutron Electronics, Inc. (U.S.), and Honeywell International, Inc. (US), to name a few.1 INTRODUCTION 271.1 TAKE-AWAYS 271.2 REPORT DESCRIPTION 281.3 MARKETS COVERED 291.4 STAKEHOLDERS 301.5 RESEARCH METHODOLOGY 311.5.1 MARKET SIZE ESTIMATION 331.5.2 MARKET CRACKDOWN & DATA TRIANGULATION 341.5.3 KEY DATA POINTS TAKEN FROM SECONDARY SOURCES 351.5.4 KEY DATA POINTS TAKEN FROM PRIMARY SOURCES 361.5.5 LIST OF COMPANIES COVERED DURING STUDY 361.6 REPORT ASSUMPTIONS 382 EXECUTIVE SUMMARY 413 COVER STORY - INTERVIEW WITH THE MANAGING DIRECTOR, IHOME SYSTEMS 444 MARKET OVERVIEW 474.1 MARKET DEFINITION 484.2 MARKET SEGMENTATION 504.3 HISTORY & EVOLUTION OF SMART HOMES 514.4 TARGET GROUP FOR SMART HOMES 544.5 COMPARATIVE ANALYSIS OF TECHNOLOGIES DEPLOYED IN DIFFERENT TYPES OF VERTICALS 554.6 NEWLY BUILT VERSUS RETROFIT SMART HOMES 574.7 STRUCTURE & APPLICATIONS OF SMART HOMES 584.8 SMART HOMES INDUSTRY & RESEARCH ORGANIZATIONS 604.8.1 CEDIA 614.8.2 CEA 634.8.3 CENELEC 654.8.4 DLNA 674.8.4.1 Technical Overview 684.8.4.2 DLNA Device Classes 694.8.4.2.1 Home Network Devices Category 704.8.4.2.2 Mobile Handheld Devices Category 704.8.4.2.3 Home Infrastructure Devices Category 714.8.5 LIVING TOMORROW 724.8.6 MIT AGE LAB 724.8.7 CABA 734.8.8 CSHIA 755 MARKET ANALYSIS 765.1 INTRODUCTION 775.2 SMART HOMES MARKET VALUE CHAIN ANALYSIS 775.3 SMART HOMES INDUSTRY VALUE CHAIN ANALYSIS 795.4 SMART HOMES ECOSYSTEM ANALYSIS 805.5 SMART HOMES DATA PROCESS CHAIN ANALYSIS 835.6 MARKET DYNAMICS 845.6.1 INTRODUCTION 845.6.2 MARKET DRIVERS 855.6.2.1 Lifestyle Solutions Along with Effective and Efficient use of Energy 855.6.2.2 Governmental Organization/Agencies Promoting Smart Homes Concept for Better and Healthy Environment 865.6.2.3 Ageing Population to Increase Substantially from 2000 to 2025 by Whopping 120% 875.6.2.4 Smart Homes Offer Mobility, Comfort, and Convenience at Fingertips 875.6.3 MARKET RESTRAINTS 885.6.3.1 Lack of Awareness and Usability - Prime Concern for Smart Homes Market 895.6.3.2 High Price of Systems Exempts End Users for Adopting Smart Homes Market 895.6.3.3 Complexity of the Systems and Regional Differences Across the APAC Region 905.6.4 MARKET OPPORTUNITIES 915.6.4.1 Large Homes and Commercial Segment Projects Across the APAC Real Estate Sector 915.6.4.2 Growing Interest of Consumer Electronics Industry 925.6.4.3 Rising Personal Income and Growing Middle Class in Emerging Economies 925.7 BURNING ISSUES 935.7.1 LACK OF SUPPORT FROM THE ISP (INTERNET SERVICE PROVIDERS) 935.7.2 BUILT UP PERCEPTION AMONG END USERS IN THE ASIA-PACIFIC WITH RESPECT TO SMART HOME CONCEPT 935.8 WINNING IMPERATIVE 945.8.1 INCREASING MOBILE PROLIFERATION IN MOBILE COMPUTING - FOR WIRELESS TECHNOLOGIES 945.9 PORTER'S FIVE FORCES 955.9.1 BARGAINING POWER OF SUPPLIERS 965.9.2 BARGAINING POWER OF BUYERS 975.9.3 THREAT OF NEW ENTRANTS 995.9.4 THREAT OF SUBSTITUTES 1005.9.5 DEGREE OF COMPETITION 1026 APAC SMART HOMES MARKET, BY PRODUCT 1046.1 INTRODUCTION 1056.2 SECURITY CONTROL 1076.2.1 INTRODUCTION TO SECURITY CONTROL 1076.2.2 SECURITY CONTROL PRODUCTS 1086.2.2.1 Intrusion Detection Systems 1086.2.2.2 Door Phones 1086.2.2.2.1 IP Phones 1096.2.2.3 Video Surveillance Systems 1096.2.3 MARKET DRIVERS 1106.2.3.1 To Curb Criminal Activities, Home Owners Deploy Security Devices 1106.2.3.2 Affordable and Low-Cost of Security Controllers to Drive APAC Security Market 1116.2.3.3 Surge in Demand for Technological Devices Market Will Create High Impact on Residential Security 1116.2.4 MARKET RESTRAINTS 1126.2.4.1 Lack of Awareness of the Benefits Offered from Security Systems 1126.2.4.2 Threat to Privacy from Intruders/Hackers 1136.2.5 OPPORTUNITY 1136.2.5.1 Biometric Technologies to be the Next Big Thing of Security Market 1136.2.6 WINNING IMPERATIVES 1136.2.6.1 From Unreliable Wired Security Systems To Heavily Secured Wireless Systems 1136.2.6.2 IP-based Intrusion Systems Allows Remote Monitoring of the Security for the Home Owners 1146.2.7 APAC SECURITY CONTROL MARKET, BY PRODUCT 1156.2.8 APAC SECURITY CONTROL MARKET, BY COUNTRY 1166.3 ACCESS CONTROL 1206.3.1 INTRODUCTION TO ACCESS CONTROL 1206.3.2 ACCESS CONTROL PRODUCTS 1216.3.2.1 Door Contacts 1216.3.2.2 Motion Sensors 1216.3.2.3 Touchscreens and Keypads 1226.3.3 MARKET DRIVERS 1226.3.3.1 Reprogramming Of Systems Eases Costs and Maintenance in the Long Run 1236.3.3.2 Easy to use and Integrate with Smartphones and Web-based Devices 1236.3.4 MARKET RESTRAINTS 1246.3.4.1 Lack of Compatibility and Smooth Operation: Major Concern for Access Control System Integration 1246.3.4.2 Minimal Standardization in APAC Region 1246.3.5 OPPORTUNITIES 1256.3.5.1 To Provide Flexible, Scalable, and Harmonized Access Control Systems 1256.3.5.2 High Level of Security Achievable via Multilevel/Multi-factor Authentication 1256.3.6 WINNING IMPERATIVE 1256.3.6.1 Biometric Access Control Systems uses Finger, Voice, and Iris Recognition Technology that Provides Enhanced Security 1256.3.7 APAC ACCESS CONTROL MARKET, BY PRODUCT 1266.3.8 APAC ACCESS CONTROL MARKET, BY COUNTRY 1276.4 LIGHTING CONTROL SYSTEMS 1316.4.1 INTRODUCTION TO LIGHTING CONTROL SYSTEMS 1316.4.2 LIGHTING CONTROL SYSTEMS PRODUCTS 1326.4.2.1 Central Power Systems 1326.4.2.2 Timer Switches 1336.4.2.3 Controllable Breakers 1336.4.2.4 Sensors 1336.4.2.4.1 Occupancy Sensors 1336.4.2.4.2 Vacancy Sensors 1336.4.2.4.3 Photo Sensors 1346.4.2.5 Manual Switches 1346.4.2.6 Dimming Systems 1346.4.2.7 Accessories 1356.4.3 MARKET DRIVERS 1356.4.3.1 Demand for Energy-efficient Lighting Solutions 1366.4.3.2 Reduction in Costs by Conserving Energy, Which in Turn, Increases the Lamp Life 1376.4.4 MARKET RESTRAINTS 1386.4.4.1 Harmonization Issues Affecting Growth of Lighting Controls Market 1386.4.4.2 Lack of Awareness about Benefits of Lighting Controls 1396.4.5 OPPORTUNITIES 1396.4.5.1 Conservation of Energy is Leading the Consumer Perception to a Whole New Paradigm Shift 1396.4.5.2 Mood lighting Provides a Large Opportunity in Lighting Controls 1396.4.6 WINNING IMPERATIVE 1406.4.6.1 Lighting Controls Systems are Easy to Integrate with Home Management Systems 1406.4.7 APAC LIGHTING CONTROL SYSTEMS MARKET, BY PRODUCT 1416.4.8 APAC LIGHTING CONTROL SYSTEMS MARKET, BY COUNTRY 1436.5 ENTERTAINMENT CONTROL 1516.5.1 INTRODUCTION TO ENTERTAINMENT CONTROL 1516.5.2 ENTERTAINMENT CONTROL PRODUCTS 1516.5.2.1 Audio & Volume Controls 1516.5.2.2 Multi-Media Room Controllers 1526.5.2.3 Home Theatre Systems 1526.5.2.4 Touch-Screens & Keypads 1526.5.3 MARKET DRIVERS 1536.5.3.1 Demand for Better Lifestyle & Need of Luxurious Electronic Items 1536.5.3.2 3C's: Comfort, Convenience, and Control 1546.5.4 MARKET RESTRAINTS 1546.5.4.1 Expensive Entertainment Systems can Decline Demand for the Same 1546.5.4.2 Incompatible Standards causing Inconvenience in Adoption of Entertainment Systems 1556.5.5 OPPORTUNITY 1556.5.5.1 3D Gesture-based Remote Control is the Next Big Thing in Entertainment Controls 1556.5.6 WINNING IMPERATIVE 1556.5.6.1 New Generation Touchscreens to Replace Traditional Keypads Enabling Rich Entertainment Experience 1556.5.7 APAC ENTERTAINMENT CONTROL MARKET, BY PRODUCT 1566.5.8 APAC ENTERTAINMENT CONTROL MARKET, BY COUNTRY 1576.6 ENERGY MANAGEMENT SYSTEMS 1626.6.1 INTRODUCTION TO ENERGY MANAGEMENT SYSTEMS 1626.6.2 ENERGY MANAGEMENT SYSTEMS PRODUCTS 1636.6.2.1 Smart Appliances 1636.6.2.2 Smart Meters 1656.6.3 MARKET DRIVERS 1666.6.3.1 Increased Consumer Interest in Managing Energy Consumption 1666.6.3.2 Regulatory Initiatives is Encouraging the Development of Energy Management Systems 1666.6.4 MARKET RESTRAINT 1676.6.4.1 Lack of Market Acceptance to Install Energy Management Systems 1676.6.5 OPPORTUNITY 1686.6.5.1 Mobile Apps Enable Ease of Accessing Home Energy Management Systems 1686.6.6 WINNING IMPERATIVE 1686.6.6.1 Integration with Smart Grids Allows Centralized Access to the Energy Management Systems and Enables Higher Energy Saving 1686.6.7 APAC ENERGY MANAGEMENT SYSTEMS MARKET, BY PRODUCT 1696.6.8 APAC ENERGY MANAGEMENT SYSTEMS MARKET, BY COUNTRY 1706.7 HOME HEALTH SYSTEMS 1746.7.1 INTRODUCTION TO HOME HEALTH SYSTEMS 1746.7.2 MARKET DRIVERS 1756.7.2.1 Health Care for Physically and Mentally Challenged Ensures Safety of Patients 1766.7.2.2 Changing Demographics to Positively Affect the Home Health Systems 1766.7.3 MARKET RESTRAINT 1766.7.3.1 Lack of Awareness and General Health Care Facilities 1776.7.4 OPPORTUNITY 1776.7.4.1 Protection of the Privacy of Patients' Data is of Prime Importance 1776.7.5 WINNING IMPERATIVE 1776.7.5.1 Smart Home for Elderly & Disabled 1776.7.6 APAC HOME HEALTH SYSTEMS MARKET 1786.7.7 APAC HOME HEALTH SYSTEMS MARKET, BY COUNTRY 1796.8 HVAC CONTROL SYSTEMS 1806.8.1 INTRODUCTION TO HVAC CONTROL SYSTEMS 1806.8.2 HVAC CONTROL SYSTEMS PRO儲存倉UCTS 1806.8.2.1 Thermostats 1806.8.2.2 Zone & Climate Controls 1816.8.2.3 Temperature Sensors 1816.8.2.4 Humidity Sensors 1816.8.2.5 Others 1816.8.3 MARKET DRIVERS 1826.8.3.1 Flexibility and Ease of Accessing HVAC Systems 1826.8.3.2 Efficient Control Hardware Systems to Reduce Energy Costs of HVAC Systems 1826.8.4 MARKET RESTRAINT 1836.8.4.1 Interoperability and Standardization Hindrance to the Growth of the HVAC Control Market 1836.8.5 OPPORTUNITY 1846.8.5.1 Energy Efficient Programming Options to lower heating and cooling costs through Wireless HVAC Drives 1846.8.6 WINNING IMPERATIVE 1846.8.6.1 Once Energy Inefficient HVAC are Now Energy Efficient 1846.8.7 APAC HVAC CONTROL SYSTEMS MARKET, BY PRODUCT 1846.8.8 APAC HVAC CONTROL SYSTEMS MARKET, BY COUNTRY 1866.9 OTHER PRODUCTS 1926.9.1 BALLAST 1926.9.2 BATTERY PACK 1926.9.3 APAC OTHERS MARKET, BY PRODUCT 1936.9.4 APAC OTHERS MARKET, BY COUNTRY 1947 APAC SMART HOMES MARKET, BY SERVICES 1977.1 INTRODUCTION 1987.2 INSTALLATION & REPAIR 1997.3 RENOVATION & CUSTOMIZATION 2007.4 APAC SMART HOMES MARKET, BY SERVICE 2017.5 APAC SMART HOMES SERVICES MARKET, BY COUNTRY 2028 SMART HOMES, BY PROTOCOLS & TECHNOLOGIES 2058.1 INTRODUCTION 2068.2 NETWORK TECHNOLOGIES 2068.2.1 GSM/HSPA NETWORKS 2068.2.2 CDMA NETWORKS 2078.2.3 LTE NETWORKS 2078.3 PROTOCOLS AND STANDARDS 2088.3.1 DALI (DIGITAL ADDRESSABLE LIGHTING INTERFACE) 2088.3.2 NEMA (NATIONAL ELECTRICAL MANUFACTURERS ASSOCIATION) 2098.3.3 DMX (DIGITAL MULTIPLEXER) 2098.3.4 LONWORKS 2108.3.5 KNX 2108.3.6 BLACK BOX 2118.3.7 ETHERNET 2118.3.8 MODBUS 2118.3.9 HOME PNA ALLIANCE 2128.3.10 X10 2138.3.11 CEBUS 2138.3.12 INSTEON 2138.3.13 UPB 2148.4 WIRELESS TECHNOLOGIES 2158.4.1 ZIGBEE 2158.4.2 Z-WAVE 2158.4.3 WI-FI 2158.4.4 ENOCEAN 2168.4.5 BLUETOOTH 2168.4.6 INFRA-RED 2179 APAC SMART HOMES MARKET, BY COUNTRY 2189.1 INTRODUCTION 2199.2 CHINA 2219.3 JAPAN 2299.4 SOUTH KOREA 2379.5 INDIA 2459.6 OTHERS 25310 COMPETITIVE LANDSCAPE 26110.1 OVERVIEW 26110.2 KEY SMART HOMES MANUFACTURERS 26210.3 COMPETITIVE ANALYSIS 26310.3.1 MARKET SHARE RANKING ANALYSIS 26310.4 COMPETITIVE SITUATION & TRENDS 26410.4.1 NEW PRODUCT DEVELOPMENTS & ANNOUNCEMENTS 26510.4.2 AGREEMENTS, PARTNERSHIPS, JOINT VENTURES & COLLABORATIONS 27910.4.3 MERGERS & ACQUISITIONS 28211 COMPANY PROFILES 284(Overview, Products and Services, Financials, Strategy & Development)*11.1 ABB LTD. 28411.2 CRESTRON ELECTRONICS, INC. 29211.3 CYTECH TECHNOLOGY PTE. LTD. 29711.4 EMERSON ELECTRIC CO. 30111.5 HONEYWELL INTERNATIONAL, INC. 30811.6 IHOME SYSTEMS SG PTE LTD 31311.7 INGERSOLL-RAND PLC 31511.8 LEGRAND S.A. 32311.9 LUTRON ELECTRONICS CO., INC. 32711.10 MI CASA VERDE, INC. 33111.11 SAMSUNG SNS CO., LTD. 33411.12 SCHNEIDER ELECTRIC S.A. 33711.13 SIEMENS AG 34411.14 TYCO INTERNATIONAL LTD. 35311.15 UNITED TECHNOLOGIES CORPORATION 36011.16 VITY TECHNOLOGY 366*Details on Overview, Products and Services, Financials, Strategy & Development might not be Captured in case of Unlisted Companies.LIST OF TABLESTABLE 1 GENERAL ASSUMPTIONS, TERMINOLOGY & APPLICATION KEY NOTES 38TABLE 2 APAC: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 43TABLE 3 APAC SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 106TABLE 4 APAC: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 115TABLE 5 APAC: SECURITY CONTROL MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 116TABLE 6 APAC: INTRUSION DETECTION MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 117TABLE 7 APAC: DOOR PHONES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 118TABLE 8 APAC: VIDEO SURVEILLANCE SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 119TABLE 9 APAC: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 126TABLE 10 APAC: ACCESS CONTROL MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 127TABLE 11 APAC: DOOR CONTACTS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 128TABLE 12 APAC: MOTION SENSORS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 129TABLE 13 APAC: TOUCHSCREEN & KEYPADS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 130TABLE 14 AVERAGE ENERGY SAVINGS POTENTIAL FROM LIGHTING CONTROLS 134TABLE 15 ADVANTAGES OF DIMMING SYSTEMS 136TABLE 16 APAC: LIGHTING CONTROL SYSTEMS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 141TABLE 17 APAC: LIGHTING CONTROL SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 143TABLE 18 APAC: CENTRAL POWER SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 144TABLE 19 APAC: TIMER SWITCHES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 145TABLE 20 APAC: CONTROLLABLE BREAKERS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 146TABLE 21 APAC: SENSORS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 147TABLE 22 APAC: MANUAL WALL SWITCH DEVICES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 148TABLE 23 APAC: DIMMING SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 149TABLE 24 APAC: ACCESSORIES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 150TABLE 25 APAC: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 156TABLE 26 APAC: ENTERTAINMENT CONTROL MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 157TABLE 27 APAC: AUDIO & VOLUME CONTROL MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 158TABLE 28 APAC: MULTI-MEDIA ROOM CONTROLS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 159TABLE 29 APAC: HOME THEATRE SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 160TABLE 30 APAC: TOUCHSCREEN & KEYPADS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 161TABLE 31 ENERGY MANAGEMENT SYSTEMS - CONTROL LEVELS 163TABLE 32 BENEFITS OF SMART APPLIANCES 164TABLE 33 APAC: ENERGY MANAGEMENT SYSTEMS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 169TABLE 34 APAC: ENERGY MANAGEMENT SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 170TABLE 35 APAC: SMART APPLIANCES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 171TABLE 36 APAC: SMART METERS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 172TABLE 37 APAC: OTHERS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 173TABLE 38 FEATURES OF HOME HEALTH SYSTEMS 174TABLE 39 APAC: HOME HEALTH SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 179TABLE 40 APAC: HVAC CONTROL SYSTEMS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 185TABLE 41 APAC: HVAC CONTROL SYSTEMS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 186TABLE 42 APAC: THERMOSTATS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 187TABLE 43 APAC: ZONE & CLIMATE CONTROLS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 188TABLE 44 APAC: TEMPERATURE SENSORS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 189TABLE 45 APAC: HUMIDITY SENSORS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 190TABLE 46 APAC: OTHERS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 191TABLE 47 APAC: OTHERS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 193TABLE 48 APAC: OTHERS MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 194TABLE 49 APAC: BALLAST MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 195TABLE 50 APAC: BATTERY PACK MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 196TABLE 51 APAC: SMART HOMES MARKET VALUE, BY SERVICE, 2012-2020 ($MILLION) 201TABLE 52 APAC: SMART HOMES SERVICES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 202TABLE 53 APAC: INSTALLATION & REPAIR MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 203TABLE 54 APAC: RENOVATION & CUSTOMIZATION MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 204TABLE 55 BENEFITS OF UPB 214TABLE 56 APAC: SMART HOMES MARKET VALUE, BY COUNTRY, 2012-2020 ($MILLION) 220TABLE 57 CHINA: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 221TABLE 58 CHINA: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 222TABLE 59 CHINA: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 223TABLE 60 CHINA: LIGHTING CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 224TABLE 61 CHINA: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 225TABLE 62 CHINA: ENERGY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 226TABLE 63 CHINA: HVAC CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 227TABLE 64 CHINA: OTHERS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 228TABLE 65 JAPAN: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 229TABLE 66 JAPAN: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 230TABLE 67 JAPAN: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 231TABLE 68 JAPAN: LIGHTING CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 232TABLE 69 JAPAN: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 233TABLE 70 JAPAN: ENERGY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 234TABLE 71 JAPAN: HVAC CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 235TABLE 72 JAPAN: OTHERS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 236TABLE 73 SOUTH KOREA: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 237TABLE 74 SOUTH KOREA: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 238TABLE 75 SOUTH KOREA: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 239TABLE 76 SOUTH KOREA: LIGHTING CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 240TABLE 77 SOUTH KOREA: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 241TABLE 78 SOUTH KOREA: ENERGY CONTROL MARKET VALUE, BY PRODUCT, 2013-2020 ($MILLION) 242TABLE 79 SOUTH KOREA: HVAC CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 243TABLE 80 SOUTH KOREA: OTHERS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 244TABLE 81 INDIA: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 245TABLE 82 INDIA: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 246TABLE 83 INDIA: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 247TABLE 84 INDIA: LIGHTING CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 248TABLE 85 INDIA: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 249TABLE 86 INDIA: ENERGY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 250TABLE 87 INDIA: HVAC CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 251TABLE 88 INDIA: OTHERS MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 252TABLE 89 OTHERS: SMART HOMES MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 253TABLE 90 OTHERS: SECURITY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 254TABLE 91 OTHERS: ACCESS CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 255TABLE 92 OTHERS: LIGHTING CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 256TABLE 93 OTHERS: ENTERTAINMENT CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 257TABLE 94 OTHERS: ENERGY CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 258TABLE 95 OTHERS: HVAC CONTROL MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 259TABLE 96 OTHERS: MARKET VALUE, BY PRODUCT, 2012-2020 ($MILLION) 260TABLE 97 MARKET RANKINGS ANALYSIS, 2012 264TABLE 98 APAC SMART HOMES MARKET: NEW PRODUCT DEVELOPMENTS & ANNOUNCEMENTS, 2010-2013 265TABLE 99 APAC SMART HOMES MARKET: AGREEMENTS, PARTNERSHIPS, JOINT VENTURES & COLLABORATIONS, 2010-2013 279TABLE 100 APAC SMART HOMES MARKET: MERGERS & ACQUISITIONS, 2011-2013 282TABLE 101 ABB: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 285TABLE 102 ABB: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 286TABLE 103 ABB: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 287TABLE 104 EMERSON: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 304TABLE 105 EMERSON: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 305TABLE 106 EMERSON: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 306TABLE 107 INGERSOLL-RAND: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 317TABLE 108 INGERSOLL-RAND: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 318TABLE 109 INGERSOLL-RAND: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 319TABLE 110 LEGRAND: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 324TABLE 111 LEGRAND: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 325TABLE 112 SAMSUNG SNS: TOTAL REVENUE & NET INCOME, 2010-2011 ($MILLION) 335TABLE 113 SCHNEIDER ELECTRIC: TOTAL REVENUE & NET INCOME, 2011-2012 ($BILLION) 339TABLE 114 SCHNEIDER ELECTRIC: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($BILLION) 340TABLE 115 SCHNEIDER ELECTRIC: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($BILLION) 341TABLE 116 SIEMENS: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 346TABLE 117 SIEMENS: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 347TABLE 118 SIEMENS: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 348TABLE 119 TYCO: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 355TABLE 120 TYCO: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 356TABLE 121 TYCO : MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 357TABLE 122 UNITED TECHNOLOGIES CORPORATION: TOTAL REVENUE & NET INCOME, 2011-2012 ($MILLION) 362TABLE 123 UNITED TECHNOLOGIES CORPORATION: MARKET REVENUE, BY BUSINESS SEGMENT, 2011-2012 ($MILLION) 363TABLE 124 UNITED TECHNOLOGIES CORPORATION: MARKET REVENUE, BY GEOGRAPHY, 2011-2012 ($MILLION) 364LIST OF FIGURESFIGURE 1 MARKETS COVERED FOR ANALYSIS 30FIGURE 2 MARKET RESEARCH METHODOLOGY 32FIGURE 3 MARKET SIZE ESTIMATION 33FIGURE 4 MARKET CRACKDOWN AND DATA TRIANGULATION 34FIGURE 5 APAC SMART HOMES MARKET SEGMENTATION 50FIGURE 6 EVOLUTION OF SMART HOMES MARKET 51FIGURE 7 HIERARCHY OF SMART HOMES 53FIGURE 8 SMART HOME PRIORITIES OF TARGET GROUPS 54FIGURE 9 COMPARATIVE ANALYSIS OF PROTOCOLS/TECHNOLOGIES 55FIGURE 10 NEW TECHNOLOGIES WITH APPLICATIONS IN SMART HOMES 56FIGURE 11 COMPARISON OF RETROFIT AND NEWLY BUILT HOMES 57FIGURE 12 BASIC STRUCTURE OF SMART HOMES 58FIGURE 13 INDUSTRY & RESEARCH ORGANIZATIONS 60FIGURE 14 CEDIA REGIONAL TRADE SHOWS 62FIGURE 15 TECHHOME RATING SYSTEMS (THRS) 64FIGURE 16 TIMELINE OF CENELEC SMART HOME ROADMAP (SHR) PROJECT 66FIGURE 17 DLNA PROTOCOLS SUITE 68FIGURE 18 DLNA CERTIFIED DEVICE CLASSES 69FIGURE 19 CABA COUNCILS 74FIGURE 20 SMART HOMES MARKET VALUE CHAIN ANALYSIS 77FIGURE 21 SMART HOME INDUSTRY VALUE CHAIN ANALYSIS 79FIGURE 22 SMART HOMES ECOSYSTEM 81FIGURE 23 SMART HOMES DATA PROCESS CHAIN 83FIGURE 24 APAC SMART HOMES MARKET: IMPACT ANALYSIS OF MARKET DRIVERS, 2013-2020 85FIGURE 25 APAC SMART HOMES MARKET: IMPACT ANALYSIS OF MARKET RESTRAINTS, 2013-2020 88FIGURE 26 SMART HOMES MARKET: IMPACT ANALYSIS OF MARKET OPPORTUNITIES, 2013-2020 91FIGURE 27 PORTER'S ANALYSIS FOR THE APAC SMART HOMES MARKET 95FIGURE 28 BARGAINING POWER OF SUPPLIERS IN APAC SMART HOMES MARKET 96FIGURE 29 BARGAINING POWER OF BUYERS IN APAC SMART HOMES MARKET 97FIGURE 30 THREAT OF NEW ENTRANTS IN APAC SMART HOMES MARKET 99FIGURE 31 THREAT OF SUBSTITUTES IN APAC SMART HOMES MARKET 100FIGURE 32 DEGREE OF COMPETITION IN APAC SMART HOMES MARKET 102FIGURE 33 MARKET BY PRODUCTS - CLASSIFICATION 107FIGURE 34 IMPACT ANALYSIS OF MARKET DRIVERS ON SECURITY CONTROL, 2011-2020 110FIGURE 35 IMPACT ANALYSIS OF MARKET RESTRAINTS ON SECURITY CONTROL, 2011-2018 112FIGURE 36 ACCESS CONTROL SYSTEMS 120FIGURE 37 IMPACT ANALYSIS OF MARKET DRIVERS ON ACCESS CONTROL, 2011-2020 122FIGURE 38 IMPACT ANALYSIS OF MARKET RESTRAINTS ON ACCESS CONTROLS, 2011-2020 124FIGURE 39 LIGHTING CONTROL SYSTEM 132FIGURE 40 IMPACT ANALYSIS OF MARKET DRIVERS ON LIGHTING CONTROL, 2011-2020 135FIGURE 41 COST OF ENERGY GENERATION, BY SOURCE ($/WATT) 137FIGURE 42 IMPACT ANALYSIS ON MARKET RESTRAINTS OF LIGHTING CONTROL, 2011-2020 138FIGURE 43 MULTI-MEDIA ROOM CONTROLLER 152FIGURE 44 IMPACT ANALYSIS OF MARKET DRIVERS ON ENTERTAINMENT SYSTEMS, 2011-2020 153FIGURE 45 IMPACT ANALYSIS OF MARKET RESTRAINTS ON ENTERTAINMENT SYSTEMS, 2011-2020 154FIGURE 46 TRADITIONAL METERS VS. SMART METERS 165FIGURE 47 IMPACT ANALYSIS OF MARKET DRIVERS ON ENERGY MANAGEMENT SYSTEMS, 2011-2020 166FIGURE 48 IMPACT ANALYSIS OF MARKET RESTRAINTS ON ENERGY MANAGEMENT SYSTEMS, 2011-2020 167FIGURE 49 IMPACT ANALYSIS OF MARKET DRIVERS ON HOME HEALTH SYSTEMS, 2011-2020 175FIGURE 50 IMPACT ANALYSIS OF MARKET RESTRAINTS ON HOME HEALTH SYSTEMS, 2011-2020 176FIGURE 51 ANNUAL APAC HOME HEALTH SYSTEMS MARKET VALUE ANALYSIS, 2012-2020 ($MILLION) 178FIGURE 52 IMPACT ANALYSIS OF MARKET DRIVERS ON HVAC CONTROL, 2011-2020 182FIGURE 53 IMPACT ANALYSIS OF MARKET RESTRAINTS ON HVAC CONTROL, 2011-2020 183FIGURE 54 SMART HOMES SERVICE EVOLUTION 198FIGURE 55 RENOVATION & CUSTOMIZATION PROCESS 200FIGURE 56 A SIMPLE GSM/HSPA NETWORK SET-UP 207FIGURE 57 A SIMPLE DALI NETWORK SETUP 208FIGURE 58 A SIMPLE LONWORKS SETUP 210FIGURE 59 A SIMPLE HOME PNA SETUP 212FIGURE 60 ENOCEAN PRODUCTS AND SERVICES 216FIGURE 61 APAC SMART HOMES MARKET BY COUNTRY: TREE STRUCTURE 219FIGURE 62 KEY GROWTH STRATEGIES, 2012 262FIGURE 63 ABB: SWOT ANALYSIS 288FIGURE 64 CYTECH TECHNOLOGY: PRODUCT OFFERINGS 298FIGURE 65 EMERSON: PRODUCT OFFERINGS 302FIGURE 66 INGERSOLL-RAND: BUSINESS SEGMENTS 316FIGURE 67 INGERSOLL-RAND: SWOT ANALYSIS 320FIGURE 68 MI CASA VERDE: PRODUCTS & SERVICES 332FIGURE 69 SCHNEIDER ELECTRIC: BUSINESS SEGMENTS 338FIGURE 70 SCHNEIDER ELECTRIC: SWOT ANALYSIS 342FIGURE 71 SIEMENS: OPERATING BUSINESS SEGMENTS 345FIGURE 72 SIEMENS: SWOT ANALYSIS 349FIGURE 73 TYCO: BUSINESS SEGMENTS 354FIGURE 74 TYCO: SWOT ANALYSIS 358To order this report: APAC Smart Homes Market by Products (Security, Access, Lighting, Entertainment, Energy Management Systems, HVAC, Ballast & Battery Pack), Services (Installation & Repair, Renovation & Customization) & Country - Analysis & Forecast (2013 - 2020) .reportlinker.com/p01921860/APAC-Smart-Homes-Market-by-Products-Security-Access-Lighting-Entertainment-Energy-Management-Systems-HVAC-Ballast--Battery-Pack-Services-Installation--Repair-Renovation--Customization--Country---Analysis--Forecast-2013---2020.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Home_Building_and_Improvement__________________________Contact Clare: clare@reportlinker.com US: (339)-368-6001Intl: +1 339-368-6001ReportlinkerWeb site: .reportlinker.com/迷你倉最平

本報訊 中共上海市委常委、副市長、上海自貿試驗區管委會主任艾寶俊近日接受記者專訪，迷你倉將軍澳表示要堅決按照中央要求，舉全市之力，積極探索在全國其他地方可複制、可推廣的自貿試驗區改革模式，更好地為全國服務。艾寶俊說，黨的十八屆三中全會審議通過的全面深化改革的《決定》，對我國深化改革作出全面部署。《決定》中有7個方面10多處的具體改革要求與自貿試驗區建設密切相關，表明自貿試驗區是一項國家戰略，充分體現黨中央的高度重視，我們倍感責任重大。我們將以“可複制、可推廣”為目標，著力推進改革試驗，堅決實施好、試成功，努力完成好中央交給上海的重要任務。當記者問到上海自貿試驗區“可複制、可推廣”主要有哪些內容時，艾寶俊說，韓正書記一再強調自貿試驗區建設不是“栽盆景”，而是“種苗圃”，關鍵在於制度創新，不是挖掘“政策窪地”。制度創新包括四個方面：一是投資管理制度，二是貿易監管制度，三是金融制度，四是綜合監管制度。核心在於政府職能轉變，營造國際化、法治化的營商環境。例如，自貿試驗區已按照註冊資本認繳制、“先照後證”登記制、企業年報公示制等新的商事登記制度運行2個多月，在“工商一口受理”等配套措施的支撐下，新的登記制度運行順暢，受到企業的廣泛好評。今後還將在負面清單管理模式、政府事中事後監管等方面，探索新思路和新途徑，形成可複制、可推廣的經驗。編制負面清單是一次全新嘗試，我們將吸納各方意見，對2013版負面清單進行調整，�動2014版負面清單編制工作。總的編制原則就是要堅持開放和透明、促進各類投資主體的公平、促進政府職能的進一步轉變。著力營造國際化、法治化的營商環境，促進國際國內要素市場有序自由流動，資源高效配置、市場深度融合，以開放促改革、促發展。在回答自貿試驗區“先行先試”有哪些步驟時，艾寶俊說，總體方案明確要用二至三年改革試驗，力爭建設成為具有國際水準的投資貿易便利、貨幣兌換自由、監管高效便捷、法制環境規範的自由貿易試驗區，為我國擴大開放和深化改革探索新思路和新途徑，更好地為全國服務。在實施過程中，今年提出了98項改革措施，包括制度創新、服務業開放、功能拓展和制度保障等內容。我們要研究提出明年改革試點的重點任務，例如制定試驗區條例、完善負面清單管理、完善投資備案管理辦法、整合對外投資備案管理辦法、出台金融創新操作細則、加強安全審查和反壟斷機制、加強權益保護，等等。艾寶俊回答自貿試驗區服務業六大領域擴大開放有何安排時說，服務業開放既要服從國家整體安迷你倉尖沙咀，也要考慮上海實際發展需要。自貿試驗區總體方案明確的服務業擴大開放六大領域23項措施中，目前已有15項可以實施，4項需在相關行政法規和國務院文件調整後實施（遊戲遊藝設備生產銷售、演出經紀、娛樂場所、增值電信），還有4項需進一步協調推進（國際運輸管理、國際船舶管理、有限牌照銀行、律師服務）。我們將爭取進一步擴大服務業開放，爭取國家將更多事項放在自貿試驗區先行先試。當回答自貿試驗區對上海轉型發展具有怎樣作用時，艾寶俊說，當前上海正著力構建以現代服務業為主、戰略性新興產業引領、先進製造業支撐的產業體系，不斷提高產業核心競爭力，既要打造“上海智造”，也要打造“上海服務”。希望通過自貿試驗區改革試驗，推進服務業擴大開放，發展總部經濟和新型貿易業態，推動貿易轉型升級。同時不斷規範完善法制環境，從而推動上海產業轉型升級。最近，中國人民銀行、銀監會、證監會、保監會都出台了支持政策，這對上海經濟轉型和國際金融中心建設都將起到積極推動作用。艾寶俊分析了自貿試驗區改革與上海 “四個中心”建設高度關聯、互為支撐的關係。上海將通過產業聯動、區域聯動、區港聯動等途徑，形成與“四個中心”建設的聯動機制。例如，自貿試驗區可以成為上海國際貿易中心建設的重要平台，重點建設大宗商品交易、保稅展示交易平台，發展離岸貿易、文化貿易，培育總部經濟、結算中心，並拓展跨境電子商務、全球維修、服務外包等服務貿易功能。自貿試驗區可以成為上海國際金融中心建設的重要突破口。隨著自貿試驗區金融創新政策的逐步落實，金融服務實體經濟、服務投資和貿易便利化的能力將會進一步增強。要重點建設面向國際的金融市場交易平台，深化拓展融資租賃、期貨保稅交割等功能，積極探索對民營資本、民營銀行的准入開放。自貿試驗區可以成為上海國際航運中心建設的一個重要載體。要重點探索國際中轉和國際中轉集拼業務發展，促進上海港和浦東機場進一步提升中轉比例，優化集疏運結構。當記者問到上海自貿試驗區有何 “新的看點”時，艾寶俊再次表示，自貿試驗區試點的核心內容在於制度創新，而不是政策優惠。“看點”就在於制度創新上下了哪些功夫、取得了哪些經驗。比如，自貿試驗區一線放開，試點企業可以憑艙單直接入區，時間大大縮短，物流成本下降了10%以上。外商設立企業，如果在負面清單之外，項目核准和合同章程審批均改為備案，企業完成核名程序後4天就可以拿到營業執照、企業代碼和稅務登記，比原來需要29天時間大幅減少……這些都是可以關注的“看點”。mini storage

【本報記者黃英偉西安十二日電】“活力澳門推廣周——陝西西安”將於明日假西安曲江國際會展中心開幕，存倉澳門經濟財政司司長譚伯源及中聯辦副主任仇鴻率領三百五十多人的代表團出席活動。代表團今日下午啟程出發，抵達西安後，譚伯源與陝西省副省長王莉霞會面。譚伯源表示，休閒旅遊產業是澳門近年的重要發展方向，陝西作為內地旅遊大省，雙方存在較大的合作空間，並稱澳門作為葡語國家經貿發展的服務平台，希望能協助陝西企業家“走出去”。王莉霞介紹了陝西省近年發展，認同雙方在旅遊業等方面有合作空間。代表團今日下午一時由澳門國際機場乘機前往西安，譚伯源抵達後隨即拜會王莉霞。王莉霞指出，陝西的快速發展是澳門的機遇，澳門的繁榮穩定也是陝西的機遇，該省將積極貫徹落實三中全會提出的“擴大對澳門特別行政區開放合作”，有關要求進一步深化雙方在商貿，文化，旅遊，會展等領域的務實合作，並通過澳門進一步加強與葡語國家的溝通聯繫，為陝西對外開放拓展更大的發展空間。陝西快速發展與此同時，該省期待澳門工商界能發揮自在資金、管理、市場、技術、訊息等領域的優勢，參與陝西建設“絲綢之路經濟帶”新起點，加強與陝西優質資源嫁接融合，儲存現互利共贏。今年一至十月，該省與澳門進出口總值為462萬美元，接待澳門遊客近15萬人次。她邀請企業家多到陝西“走一走，看一看”，考察洽談，增進瞭解，投資興業，加強合作。近年陝西抓住改革開放和西部大開發戰略的歷史機遇，調整經濟結構，加快發展步伐，開放型經濟取得突破性進展。過去五年，實際利用外資99.9億美元，年均增長19.7%；累計進出口587.72億美元，年均增長16.5%；累計對外投資近16億美元，年均增長87%，世界500強企業有60多家在陝建立80多個項目。陝西省商務廳受省政府委託，今晚假西安萬達希爾頓酒店舉行歡迎晚宴，宴請澳門代表團。陝西省商務廳副廳長王國龍表示，近年陝西在粵港澳成功舉辦多場經貿推介活動，有賴各方支持；另外，陝西擁有許多的旅遊資源，經濟得以迅速發展。冀陝美食入澳“活力澳門推廣周——陝西西安”將於明日開幕，組委會副主任何海明介紹西安站已是活動的第十四站，今次展覽面積達到八千平方米，設有二百六十多個展位，代表團成員來自澳門的經貿、旅遊、會展及餐飲等業界人士。特別是針對陝西美食，邀請了澳門餐飲業協會派員實地考察，希望明年能將陝西美食引入澳門美食節。迷你倉

據世家機構提供的數據顯示，迷你倉最平12月2日—8日，成都市住宅成交面積為238914.10平方米，成交面積有一定幅度的下降，成交套數2651套，同比上周分別下浮9.37%和6.44%；商業方面則無新增供應面積，成交套數548套，成交面積49791.40平方米，成交套數降幅為0.18%，成交面積增幅為19.45%。雖然近期成交相對有所減少，但各大樓盤搶在年底前推銷“年貨”的動作卻持續不斷。據記者不完全統計，本月將有近百個項目推盤入市，主城區推盤項目大多以住宅產品為主，新都、龍泉驛等區域除住宅外還有不同體量的商業項目試水樓市。記者 李卓鍇本月重點關注樓盤項目名稱 項目地址 目前均價 戶型區間龍湖世紀峰景（住宅） 高新區新會展中心 16000元/平方米 280-380平方米美城悅榮府（住宅） 高新區劍南大道南段333號 待定 3迷你倉0-430平方米永立·龍邸（住宅） 成華區512建材市場旁 待定 90-190平方米遠雄風華園（住宅） 肖家河沿街6號 待定 83-178平方米藍潤華府春天（住宅） 雙流縣雙華路與光電大道交匯處 待定 68-84平方米遠大中央公園（住宅） 雙流縣南湖國際風景區 待定 80-107平方米匯錦城（住宅） 高新區益州大道中段盛邦街 10000元/平方米111-138平方米凱德風尚（住宅） 青羊區成飛大道南段199號 9500元/平方米87-179平方米萬科金色樂府（住宅） 成華區建設南路 待定 77-140平方米小商品展貿中心（商業） 成都市北新幹線與興茂大道交匯處 待定 58-380平方米湘銀國際大廈（商業） 龍泉驛區驛都大道世紀廣場 待定 20-1800平方米注：文中價格信息僅供參考，具體以項目現場公佈為準。mini storage

　　「2013年度香港公司管治卓越獎」之得獎公司名單揭曉，自存倉今年共有5家公司獲得公司管治卓越獎，來自銀行、地產發展及管理、能源供應及交通運輸裝備製造等。　　得獎公司包括：在第一類別「主板公司：�生指數成分股公司」得獎的中國銀行股份有限公司、中國工商銀行有限公司；在第二類別「主板公司：�生綜合指數成分股公司」得獎的中國南車股份有限公司、港華燃氣（中國）有限公司，和在第三類別得獎迷你倉領匯房地產投資信託基金。獲得持續發展卓越獎的分別是信和置業有限公司和領匯房地產投資信託基金。制定措施 應對獨特風險　　評獎委員會主席方正表示，評獎委員集中在那些擁有全面而完善的治理架構，同時又能制定針對性措施應對本身獨特風險與挑戰的企業，而非僅僅遵循標準守則和慣例之公司。　　「香港公司管治卓越獎」自2007年起由香港上市公司商會及香港浸會大學公司管治與金融政策研究中心聯合舉辦。mini storage

南方日報訊 （記者/陳捷生 通訊員/游定斌 謝茜 張毅濤 陳立雄）臨近過年，儲存各種形式的電話、網絡詐騙層出不窮，尤其是冒充政府機關、金融電信、網店商家騙取市民信任、侵害市民財產的詐騙案件，常常讓受害者損失慘重。筆者昨日從廣州警方獲悉，廣州“110”已經設立24小時打防詐騙值班專線，市民如果接到可疑電話，可撥打110。“你好，是110台嗎？我想問一下你們有沒有一位張警官？”……“是這樣的，我剛剛接到一個銀行的短信息，說我有張信用卡透支了20多萬，我嚇得趕緊打電話去問怎麼回事，客服說我的身份可能被人冒用了，讓我聯繫廣州市公安局的張警官，又要我把錢轉賬到安全賬戶上，這是不是真的？”“小姐，您剛才收到的是詐騙短信，所打的是犯罪分子留下的電話，請您千萬不要相信！最近冒充公安、檢察、法院、電信、銀行、郵政、稅務等單位人員進行詐騙的犯罪活動比較多，您可以通過各單位公開電話進行求證核實；也請您轉告身邊的親朋好友不要上當受騙。”像這樣的群�來電咨詢，廣州市公安局110報警服務台每天都會接到。昨日上午，廣州市公安局110報警服務台召開新聞通報會，對外公佈“詐騙案件排行榜”，幫助市民群�更好地識別騙局，並詳細介紹了110台在打防詐騙犯罪方面所做的工作及其成效。據110台葉宇萍教導員介紹，近期，為防範各類詐騙犯罪，110台充分發揮自身工作平台優勢，一方面成立了110台打防詐騙專班工作組，實施24小時輪值，對群�報警反映遭受詐騙的案件，及時指揮屬地公安機關出警處置；另一方面，對於群�致電110台反映接到可疑電話、短信或登錄可疑網站的，由110台接警員向群�耐心講解犯罪分子的詐騙手法，及時勸阻受騙群�轉賬，同時利用110台短信平台，向報警群�發送防詐騙宣傳短信，及時挽回群�財產損失。據統計，僅11月23日至12月6日兩周內，110台接警員就及時勸阻疑似接到詐騙電話、信息的群�4900多名，共向報警群�發送防範詐騙宣傳短信3073條。兩周來，110台接報的詐騙案件下降15%，成效顯著。警方介紹，110台下一步還將建立公安銀行聯動勸阻機制，將24小時值班專線電話向全市各銀行網點公佈，當銀行工作人員無法勸阻被騙群�轉賬時，可直接向專線反映，由110台迅速指令警區巡邏民警到場實施阻止。此外，110台將聯手廣州公安微博、微信，曝光新型詐騙手法和案例，提高群�應對各類詐騙犯罪的警惕性。110台提醒廣大市民群�：犯罪分子詐騙手法多變，但最終目的就是要騙走事主錢財，因此，任何時候接到涉及轉賬的電話、信息，都要保持冷靜，小心查證，遇有疑問毫不猶豫撥打110咨詢舉報。■廣州110台接報詐騙案件排行榜TOP1 冒充親友騙子通過短信、盜取親友QQ，或來電“猜猜我是誰”等手段，讓事主相信他們是親友，然後以住院治迷你倉、繳納學費等原因急需用錢為由實施詐騙。防範招數：多思考，多求證。當遇到好友通過短信、QQ等方式提出借錢時，千萬不要急著辦理匯款手續，通過其他通信方式或共同的關係人核實身份。如果您的QQ被盜，要儘快取回密碼，也要讓朋友知道，避免被騙子利用。TOP2 網購騙局騙子通過網絡低價“售賣”商品，然後以需支付訂金、支付寶第三方系統平台故障或節約手續費等為由，要求買家通過銀行轉賬支付，支付後無法再與騙子假冒的所謂商家聯繫。此外，也有騙子提供網址鏈接，要求買家登錄某網站或下載程序完成交易，而這些往往是釣魚網站或惡意程序，買家的網銀或支付寶賬戶、密碼資料隨時可能被竊取並被轉走賬戶內的所有資金。防範招數：在網絡購物時遇到以下幾類情況，很有可能就是詐騙：對方拒絕安全支付、要求多次匯款、提供可疑的網絡鏈接、收取訂金、商品價格奇低等。便宜莫貪，網絡購物要到正規購物網站，並使用第三方平台支付或貨到付款。TOP3 假冒公司客服騙子通過電話自稱是銀行、電信、航空公司或購物網站等公司的客服，騙取群�信任，然後以服務升級、賬號凍結等理由套取賬戶資料；或者聲稱因為客戶身份被盜用導致話費、信用卡被透支，要求提供賬戶信息以挽回損失，從而竊取賬戶。防範招數：遇客服來電要求提供賬戶信息時要提高警惕，真正的客服不會要求提供銀行卡或支付寶的賬號密碼，更不會要求到櫃員機轉賬。遇到可疑情況應先通過官方的客服電話求證，或要求所謂的“客服”提供自己的登記信息，從而拆穿騙局。致電客服求證時，儘量用固定電話撥打，防範騙子利用偽基站干擾通信截取你的電話。TOP4 假冒政府工作人員騙子冒充公檢法、政府機關的工作人員向群�打電話，並用改號軟件將來電顯示修改為機關對外咨詢或辦公電話，然後以事主查收法院傳票、包裹單、辦理退費退稅等借口誘騙事主回電咨詢，再以事主個人信息泄露，銀行賬戶涉嫌洗黑錢、涉嫌毒品犯罪或需要調查等理由，要求事主將銀行存款轉至其提供的所謂“安全賬戶”，以此實施詐騙。防範招數：接到自稱政府部門工作人員電話時，要保持冷靜，小心求證。如果真有相關優惠政策出台，稅務、財政、社保部門會通過媒體發佈權威信息，市民群�也可撥打政府部門向社會公佈的電話核實。另外公檢法機關不可能通過電話辦案，更沒有所謂的“安全賬戶”，總之一旦涉及資金轉出，肯定是詐騙。TOP5 代辦信用卡騙子發送短信或網上發佈信息，承諾無需任何條件即可為信譽度不足的群體代辦信用卡，誘導急於辦理信用卡透支的事主把利息、手續費或保證金匯入其指定賬戶，騙取事主錢財，或套取事主的個人信息開辦信用卡，然後立即套現或盜刷。防範招數：辦理信用卡要到正規銀行，不要委托中介機構代辦，辦卡期間可與發卡銀行聯繫，詢問卡片受理和製作情況，防止被人冒領和盜用。圖片說明:CFP供圖self storage

By Ming Yeung in Hong Kongmingyeung@chinadailyhk.迷你倉將軍澳comTourism in Hong Kong has been expanding — but it is currently suffering from a serious “brain drain”, industry experts warn.How the industry can revive its “halo” and improve work conditions and career prospects was discussed at the 20th SAR Media (Recruit) Roundtable chaired by Professor Raymond So, dean of School of Business at Hang Seng Management College. The roundtable attracted government officials and industry experts. It was organized by Recruit Holdings and co-organized by China Daily Asia Pacific and the Hong Kong Management Association.One of the four economic pillars of Hong Kong, the tourism industry grew 7 percent year-on-year over the past decade, hiring more than 233,000 people, according to the Census and Statistics Department.Susanna Lau, Travel Expert’s general manager in Marketing and Product Development, said the standard of inbound tours varied significantly because some inbound travel companies were small and lacked proper management. She said these companies emphasized quantity over quality with tour activities relying heavily on shopping.There were nearly 50 million visitors to Hong Kong in 2012, of which 70 percent were from the mainland. The number is expected to hit 70 million after completion of the Hong Kong-Zhuhai-Macao Bridge in 2018.“We should not get conceited about the surging figures,” said Michael Wu, chairman of the Travel Industry Council of Hong Kong. He said half the visitors came to Hong Kong only for a day trip.“There is a real danger of having a tax-free zone in Shenzhen,” said Wu, who said he expected tourist numbers would drop by 10 million if the tourists felt there was no point coming here to shop anymore.Even for those who stay overnight, the manpower needed to deal with the ever-increasing inbound visitors was still insufficient, especially in catering and hotels. “None of the hotels in Hong Kong have enough staff,” stressed Benedict Chow, Harbour Grand Hong Kong’s general manager.He said the industry had to come up with a short-term solution to “stop bleeding”. Many of its experienced employees had been lured away by better packages in Macao.“I have seen the young people come and go in a month. We have opened for four years but we are always short-handed,” Chow said.He said sometimes parents opposed their children working in hotels because it was so demanding.Create the ‘halo’Theme parks face similar problems. With the mainland’s rising middle-class, Hong Kong’s theme parks need to increase capacity to reinforce their attractiveness, said Matthias Li, Ocean Park’s deputy chief executive.Apart from a nearly 30 percent turnover rate a year, the tourism industry finds it hard to recruit new talent. “We have to compete against other industries for the same pool of the workforce. For instance, only 20 percent of hotel management graduates join the industry. How are we going to change the image of the industry and create our ‘halo’ to young people?” asked Andrew Kam, managing director of Hong Kong Disneyland Resort.“It’s fine they change jobs, as long as they don’t change fields,” said Kam, adding that a “company’s culture” was the key factor in retaining staff.To attract young people, companies have to be proactive and seek out capable candidates on university campuses, advised Steve Huen, EGL Tours Co Ltd’s executive director. Huen said his company had started providing seminars at universities to explain tourism to students.“We have to let them know what we are providing is not simply a vocation, but a career,” Huen said.But travel experts also say many young people today lack a commitment to work and change jobs too easily.The service quality was deteriorating because the new generation had poorer language proficiency and lacked people skills.A steady source of manpower comes from institutes under the Vocational Training Council (VTC). Winnie Ngan, VTC’s academic director of Hotel, Service and Tourism Studies, said that her annual 5,000 students maintain a 90 percent employment rate after graduation.The relevant employment rate, meaning students joining the field equivalent to their study major, was 85 percent.But the industry still had problems attracting young people. This was because starting salaries varied greatly and some jobs were unappealing to young people. Waiters and bellboys, for example, were hit especially hard.Some difficult jobs remained unattractive to young people - no matter how well they were promoted, explained Professor Denis Wang, director of School of Hotel and Tourism Management at the Chinese University of Hong Kong. But he said there were still plenty of opportunities.“Throughout the eco迷你倉尖沙咀omic history of the world, all successful cases of economic transformation had to rely on the importation of low-skilled workers from elsewhere,” Wang said. Failing to make the most of this opportunity would hurt the economy.He added that Hong Kong had more to offer than just attractive destinations. For instance, it could develop medical, financial and education tourism.Michael Wu said that while importing foreign labor was controversial in Hong Kong, blindly increasing salaries was not a sustainable way to retain staff.Using Macao as an example, Wu said Hong Kong should be aware of the downside of using imported labor. Since Macao opened up its gaming industry in 2002, it had imported many workers from the mainland and other countries. But most of them worked for casinos.While casinos were competing against each other for workers by increasing salaries, they were still understaffed. Even after one offered more than HK$20,000 for a shuttle bus driver, it still could not get the right applicant, Wu said, citing a recent example.Other small businesses had to close because they could not afford to pay their workers as well, he added.Employment mismatch“What we see now is a mismatch between employers and employees,” said Secretary for Labour and Welfare Matthew Cheung Kin-chung.In October, the government launched a four-month population consultation to gather views on how to deal with an aging population and a shrinking workforce.With a 3.5 percent unemployment rate, Cheung said Hong Kong’s workforce was not being fully utilized. More manpower could be allocated to different areas.At present, there were about 500,000 women between 30-59 years of age currently out of the workforce. Some were forced to stay home to take care of children and elderly people.Cheung said if more nursing homes for elderly people and childcare services were available, these women could return to the workforce.New immigrants and South Asian minorities were also available, Cheung noted. People with disabilities were largely excluded from the job market, but they could potentially help society.“Employers have to change their mindset; these people are all valuable to the job market and to Hong Kong as a whole,” he said.Cheung said that as Hong Kong people enjoyed a long life expectancy, the city could make greater use of its elderly population. The government is studying the feasibility of prolonging the retirement age to 65 in the civil service. A report on the issue will be out early next year.Echoing Cheung’s suggestions, Michael Wu said labor insurance did not cover employees over the retirement age. This often stopped companies hiring older people.“We have to diversify some jobs. For instance, we hire part-time hotel cleaning women in some districts who refuse to work full-time or travel long distances just for a cleaning job,” Wu suggested.Harbour Grand Hong Kong’s Benedict Chow also urged the government to be less strict about allowing people to work in Hong Kong. He said he felt frustrated when his application to the Immigration Department for a Russian-speaker was rejected three times. Without such an employee, his hotel could not develop its business with Russian tourists. The number of Russian tourists visiting Hong Kong recently has been increasing considerably, he noted.Winnie Ngan stressed that long hours and a tough working environment were still deterring young people from entering the industry. Instead of telling them to be loyal, the industry should improve their work conditions, she suggested.With underused manpower in the city, together with new immigrants from the mainland, Matthew Cheung said Hong Kong would not consider importing labor from overseas unless there was no alternative.“The problem can’t be solved overnight and there is no single solution. The government, the industry and employers have to cooperate to sort this out. We don’t take antibiotics until the very end,” Cheung said.There is a real danger of having a tax-free zone in Shenzhen”Michael Wuchairman of the Travel Industry Council of Hong KongWe have to compete against other industries for the same pool of the workforce ... How are we going to change the image of the industry and create our ‘halo’ to young people?”Andrew Kammanaging director of Hong Kong Disneyland ResortEmployers have to change their mindset; these people (with disabilities) are all valuable to the job market and to Hong Kong as a whole”Matthew CheungKin-chungSecretary for Labour and WelfareThe standard of inbound tours varies significantly because some inbound travel companies are small and lack proper management”Susanna LauTravel Expert’s general manager in Marketing and Product Developmentmini storage